Yesterday, you took your break together. Today, you’re their supervisor, and your friend has missed the production target. You know you need to say something. But how do you address the problem without making the relationship awkward? Meanwhile, the rest of the team is watching. Managing former peers brings a...
Recognize the Promotion Problem
You promoted your best operator. So why is everyone still waiting for them? They know the equipment. They understand the process. When something goes wrong, they know exactly how to fix it. That expertise may have earned them the promotion. However, new supervisor leadership requires a very different set of...