What Happens When the Person Who Knows the Answer Isn’t There?

Every workplace has someone who just knows. When a machine behaves differently, a process doesn't go as planned, or an employee runs into something they haven't seen before, there's usually one person everyone turns to. They remember what happened last time, know where to find the right information, and have...

Getting Things Done for Manufacturing Leaders: Why Better Decisions Drive Better Results

Most leaders work incredibly hard to become more productive. They organize calendars, manage overflowing inboxes, create detailed task lists, and constantly look for better ways to stay on top of their responsibilities. Those habits certainly improve organization. However, many manufacturing leaders eventually discover that becoming more efficient does not necessarily...

Supporting High Performers: What Great Leaders Do Differently

Supporting high performers is one of the most important responsibilities of effective leadership. Many leaders believe their strongest employees need very little support. After all, high performers often work independently, solve problems quickly, and consistently deliver results. However, this assumption is one of the most common leadership mistakes. Supporting high...

Technicor: Leadership Training and 1-1 Coaching

Strong organizations are built by strong leaders.At Technicor in Orangeville, Ontario, leadership training and 1-on-1 coaching became a company-wide commitment as 18 cross-functional employees, including both owners, embarked on a customized learning journey designed to strengthen communication, collaboration, and leadership effectiveness. Over a period of 16 weeks, participants completed eight...