When we recognize our emotions and control our behaviors, we are practicing Emotional Intelligence. Note the 4 important aspects of Emotional Intelligence below:

Self-Awareness is the ability to understand what motivates you and what pushes your buttons. Then you are aware of how you respond.

Best Practice Tips:

·       Do not judge your emotions; just be aware of the impact they have on you.

·       Notice tension in your shoulders, a flushed face, or a pain in your chest. Anywhere you can feel emotion will help you see what triggers you.

·       Under stress you will revert to your natural style so learn to recognize this.

Self-Management allows you to control and adapt your behaviors to get the positive outcomes you desire.

Best Practice Tips:

·       By journaling, you can review trends and outline goals for improvement.

·       When emotion appears, use deep breathing to bring oxygen into your brain.

·       Reframe negatives to positives. “I can’t do this” becomes “If I fail, I will try again.”

Skilled Relationships involves finding common ground and building rapport. This requires great communication, genuine interest.

Best Practice Tips:

·       Thank others for offering you feedback. It is a gift.

·       Incorporate feedback you agree with to improve yourself.

·       Use your empathy to draw others toward you and build trust by being reliable